Education Programs and Online Degrees
Computer Technology and IT Schools
IT Support Services Degree
IT Support Services Degree - Online and Campus Programs
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A Tradition of Excellence since 1918
No matter what occupation you choose to pursue, the competition for a good job is fierce. Lansdale School of Business (LSB) can help you stand out from the rest by teaching you the specific skills you need to succeed in the career you desire.
Locations: Phoenixville, PA
- Diploma-Technical Support Specialist
- Associate Degree-Network Administration
Get hands-on training with Remington College. We offer diploma and associate and bachelor's degree programs in business, criminal justice, culinary arts, health care, and cosmetology at our campuses in Alabama, Arkansas, Florida, Hawaii, Louisiana, Ohio, South Carolina, Tennessee, and Texas — plus some courses are offered online.
Locations: Memphis, TN
- AS in Computer and Network Administration
The path to a brighter future isn’t always clear. We face roadblocks and detours. Sometimes, we make a wrong turn and get lost. No matter where you are in your journey, Baker College can help you move forward to a rewarding career.
At Baker College, we know the importance of a quality education. We are regionally accredited with award-winning faculty. We will be there every step of the way so you can get where you’re going.
- Computer Science - Database Technology
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What You Need to Know to Work in IT Support Services
Information technology (IT) support services workers must have both excellent customer service skills and be able to identify, analyze, and solve a variety of technical problems. They usually fall into one of two categories--technical support specialists or help desk technicians. Technical specialists typically work in-house, installing and overseeing their company's computer networks. Help desk technicians work with customers over the phone or via email to resolve problems. Entry level PC support services workers are often able to advance into senior positions to deal with more complex technical issues and to manage other IT support service employees.
IT Support Services Training and Education
Education requirements for IT support services professionals vary by employer. You may be able to work in the field without a degree, but most employers prefer at least an associate's or bachelor's degree, generally in computer science or a related field. You can advance your career by upgrading your degree, taking IT support services classes, and obtaining professional certifications. Many employers are willing to help finance continuing education for their employees.
Career Outlook and Salaries for IT Support Services
The U.S. Bureau of Labor Statistics (BLS) predicts that IT workers will have faster than average job growth through 2018. Opportunities should be particularly good in technology-rich industries such as software publishing, hosting and related services, and computer systems design. IN 2008, the median yearly pay for IT support service professionals was $43,450 with the upper 10% earning more than $70,750.
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