Switchboard operators answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct visiting customers to various locations ...
The switchboard operator is the first contact with the organization and is responsible for answering multiple lines telephone systems; connecting callers to the appropriate department or individual ...
The Switchboard Operator operates a multiple-line console and routes calls to the appropriate office or location, performs basic admin duties, cross-trains other associates as back up for the ...
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
Projected employment change, 2014–24:
Education and training:
Get the education you need: Find schools near you!
*Some content used by permission of the Bureau of Labor Statistics, U.S. Department of Labor.