The Phone Personality Matching Technique

A variation on the previously discussed Personality Matching Technique (in the Mastering the Interview chapter) is to apply the same basic principles within your phone interview. Although you obviously cannot match the interviewer's physical characteristics, try to match the interviewer's speaking rate and pitch. Remember to stay within your personality range, but venture toward that portion of your range that most closely matches that of your interviewer. This is an excellent way to establish rapport quickly over distance and phone lines.