Case Manager - Immigration, Bilingual Spanish

BI Incorporated, A GEO Group Company

Tukwila, WA

As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.

Additional responsibilities for the Case Manager include:

·         Meeting with participants face-to-face regularly as required by government contractual obligations

·         Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records

·         Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes

·         Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program

·         Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant

·         Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants

·         Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community


Job Requirements

As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!

Additional requirements include:

  • A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field
  • At least two years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field

·         Bi-lingual language skills, required

  • Experience dealing with multicultural clients
  • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
  • Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations
  • Strong attention to detail and problem-solving skills
  • Basic knowledge of immigration laws, regulations, and procedures
  • Computer proficiency, including Microsoft Office and the Internet
  • Ability to interpret electronic monitoring messages and daily summary reports
  • Ability to type 35 words per minute to develop and maintain case records by performing data entry.
  • US citizenship required
  • Must live in the US 3 of the last 5 years (military and study abroad included).
  • Drivers’ License required.
  • Successfully pass pre-employment (post offer) background check and obtain a suitability determination.

Apply at Employer Site