Pharmacy Technicians
Career, Salary and Education Information
What They Do: Pharmacy technicians help pharmacists dispense prescription medication to customers or health professionals.
Work Environment: Pharmacy technicians work in pharmacies, including those found in drug, general merchandise, and grocery stores, and in hospitals. Most work full time, but many work part time.
How to Become One: Pharmacy technicians usually need a high school diploma or equivalent and learn their duties through on-the-job training, or they may complete a postsecondary education program in pharmacy technology. Most states regulate pharmacy technicians, which is a process that may require passing an exam or completing a formal education or training program.
Salary: The median annual wage for pharmacy technicians is $36,740.
Job Outlook: Employment of pharmacy technicians is projected to grow 5 percent over the next ten years, about as fast as the average for all occupations.
Related Careers: Compare the job duties, education, job growth, and pay of pharmacy technicians with similar occupations.
Following is everything you need to know about a career as a pharmacy technician with lots of details. As a first step, take a look at some of the following jobs, which are real jobs with real employers. You will be able to see the very real job career requirements for employers who are actively hiring. The link will open in a new tab so that you can come back to this page to continue reading about the career:
Top 3 Pharmacy Technician Jobs
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Level II - Float Pharmacy Technician - $18-27 per hour
- Cook Children's Health Care System
- Prosper, TX
Pharmacy Technician * Discipline: Allied Health Professional * Start Date: ASAP * Duration: Ongoing * Employment Type: Staff Location: Medical Center-Prosper Department: Pharmacy Shift: Varying ...
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Pharmacy Technician
- Mid Michigan Health
- Sanford, MI
Summary The Pharmacy Technician is an entry-level position. Following a training period, the Technician should be able to decipher and enter orders on the computer, compound IVs, charge and credit ...
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Pharmacy Technician Trainee
- Memorial Health
- Springfield, IL
Pharmacy Technician Certification through the Pharmacy Technician Certification Board-(PTCB) or the Exam for the Certification of Pharmacy Technicians (ExCPT) is required by the second pharmacy ...
What Pharmacy Technicians Do[About this section] [To Top]
Pharmacy technicians help pharmacists dispense prescription medication to customers or health professionals. They mainly work in retail pharmacies and hospitals.
Duties of Pharmacy Technicians
Pharmacy technicians typically do the following:
- Collect information needed to fill a prescription from customers or health professionals
- Measure amounts of medication for prescriptions
- Package and label prescriptions
- Organize inventory and alert pharmacists to any shortages of medications or supplies
- Accept payment for prescriptions and process insurance claims
- Enter customer or patient information, including any prescriptions taken, into a computer system
- Answer phone calls from customers
- Arrange for customers to speak with pharmacists if customers have questions about medications or health matters
Pharmacy technicians work under the supervision of pharmacists, who must review prescriptions before they are given to patients. In most states, technicians can compound or mix some medications and call physicians for prescription refill authorizations. Technicians also may need to operate automated dispensing equipment when filling prescription orders.
Pharmacy technicians working in hospitals and other medical facilities prepare a greater variety of medications, such as intravenous medications. They may make rounds in the hospital, giving medications to patients.
Work Environment for Pharmacy Technicians[About this section] [To Top]
Pharmacy technicians hold about 447,300 jobs. The largest employers of pharmacy technicians are as follows:
Pharmacies and drug stores | 50% |
Hospitals; state, local, and private | 16% |
Food and beverage stores | 9% |
Pharmacy technicians spend most of the workday on their feet.
Pharmacy Technician Work Schedules
Most pharmacy technicians work full time. Pharmacies may be open at all hours. Therefore, pharmacy technicians may have to work nights or weekends.
How to Become a Pharmacy Technician[About this section] [To Top]
Get the education you need: Find schools for Pharmacy Technicians near you!
Pharmacy technicians usually need a high school diploma or equivalent and learn their duties through on-the-job training, or they may complete a postsecondary education program in pharmacy technology. Most states regulate pharmacy technicians, which is a process that may require passing an exam or completing a formal education or training program.
Education and Training for Pharmacy Technicians
Pharmacy technicians usually need a high school diploma or equivalent and typically learn their duties through on-the-job training. The training periods vary in length and subject matter according to the employer's requirements.
Other pharmacy technicians enter the occupation after completing postsecondary education programs in pharmacy technology. These programs are usually offered by vocational schools or community colleges. Most programs award a certificate after 1 year or less, although some programs last longer and lead to an associate's degree. They cover a variety of subjects, such as arithmetic used in pharmacies, recordkeeping, ways of dispensing medications, and pharmacy law and ethics. Technicians also learn the names, uses, and doses of medications. Most programs also include clinical experience opportunities, in which students gain hands-on experience in a pharmacy.
The American Society of Health-System Pharmacists (ASHP) accredits pharmacy technician programs that include at least 600 hours of instruction over a minimum of 15 weeks. In 2017, there were 309 fully accredited programs, including a few in retail drugstore chains.
Licenses, Certifications, and Registrations for Pharmacy Technicians
Most states regulate pharmacy technicians in some way. Consult state Boards of Pharmacy for particular regulations. Requirements for pharmacy technicians in the states that regulate them typically include some or all of the following:
- High school diploma or GED
- Formal education or training program
- Exam
- Fees
- Continuing education
- Criminal background check
Some states and employers require pharmacy technicians to be certified. Even where it is not required, certification may make it easier to get a job. Many employers of pharmacy technicians will pay for employees to take the certification exam.
Two organizations offer certification. The Pharmacy Technician Certification Board (PTCB) certification requires a high school diploma and the passing of an exam. Applicants for the National Healthcareer Association (NHA) certification must be at least 18 years old, have a high school diploma, and have completed a training program or have 1 year of work experience. Technicians must recertify every 2 years by completing 20 hours of continuing education courses.
Important Qualities for Pharmacy Technicians
Customer-service skills. Pharmacy technicians spend much of their time interacting with customers, so being helpful and polite is required of pharmacy technicians in a retail setting.
Detail oriented. Serious health problems can result from mistakes in filling prescriptions. Although the pharmacist is responsible for ensuring the safety of all medications dispensed, pharmacy technicians should pay attention to detail so that complications are avoided.
Listening skills. Pharmacy technicians must communicate clearly with pharmacists and doctors when taking prescription orders. When speaking with customers, technicians must listen carefully to understand customers' needs and determine if they need to speak with a pharmacist.
Math skills. Pharmacy technicians need to have an understanding of the math concepts used in pharmacies when counting pills and compounding medications.
Organizational skills. Working as a pharmacy technician involves balancing a variety of responsibilities. Pharmacy technicians need good organizational skills to complete the work delegated by pharmacists while at the same time providing service to customers or patients.
Pharmacy Technician Salaries[About this section] [More salary/earnings info] [To Top]
The median annual wage for pharmacy technicians is $36,740. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $28,740, and the highest 10 percent earned more than $47,580.
The median annual wages for pharmacy technicians in the top industries in which they work are as follows:
Hospitals; state, local, and private | $38,270 |
Food and beverage stores | $36,090 |
Pharmacies and drug stores | $35,940 |
Most pharmacy technicians work full time. Pharmacies may be open at all hours. Therefore, pharmacy technicians may have to work nights or weekends.
Job Outlook for Pharmacy Technicians[About this section] [To Top]
Employment of pharmacy technicians is projected to grow 5 percent over the next ten years, about as fast as the average for all occupations.
About 43,500 openings for pharmacy technicians are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.
Employment of Pharmacy Technicians
Demand for pharmacy services is expected to increase because of the large number of older people, who typically use more prescription medicines than younger people. Higher rates of chronic diseases, such as diabetes, among all age groups also will lead to increased demand for prescription medications.
In addition, pharmacy technicians will be needed to take on a greater role in pharmacy operations because pharmacists are increasingly performing more patient care activities, such as giving flu shots. Technicians will need to perform tasks—such as collecting patient information, preparing more types of medications, and verifying the work of other technicians—that were previously done by pharmacists.
Occupational Title | Employment, 2021 | Projected Employment, 2031 | Change, 2021-31 | |
---|---|---|---|---|
Percent | Numeric | |||
Pharmacy technicians | 447,300 | 469,700 | 5 | 22,400 |
More Pharmacy Technician Information[About this section] [To Top]
For more information about accredited pharmacy technician programs, visit
American Society of Health-System Pharmacists
For more information about state licensure laws, contact individual state Boards of Pharmacy, or visit
National Association of Boards of Pharmacy
For more information about certification, visit
A portion of the information on this page is used by permission of the U.S. Department of Labor.