Once you have grown accustomed to the Behavioral Answering Technique, you can expand your examples into compelling stories. Instead of merely providing an example that suits the question, weave the example into a compelling story with personality, flair, and interest. Captivate your audience by providing the details and nuances that bring your story to life.
Consider yourself the author of a piece of non-fiction. As you put your story into words, you must give life and meaning to the characters and surroundings. Do the same in telling your compelling stories. Build the framework and background for the story. Add the elements of interest and intrigue. Tell about the unexpected plot twists. And show how our hero (you) saved the day in the end.
Don't tell me how you would do it; tell me how you did it.
We all have compelling stories in our past. We tell them to our friends, our family, our loved ones. We laugh. We cry. And our hearts yearn for more. Yet we sometimes lose these stories over time, or bury them in our long-term memory bank, only to dredge them up at reunion time.
The key to retaining these compelling stories for your interviewing is to write them down. Go over the questions and bring to mind the stories you can weave to provide your example in living color. And as another compelling story occurs to you, or as you find yourself in the telling of another interesting tale, ask yourself if the story will provide substance in your interviewing. If so, write it down.
After a period of time, you will have a full collection of compelling stories to guide you through your interviews. As you become proficient in developing the connection points to these stories , you will find yourself steering to these stories to illustrate your responses.
One example of a compelling story was told to me by a recent grad, who answered my question about her organization skills by telling me how she planned and organized the alumni dinner during homecoming weekend, including full details of the management of twenty different student volunteers and coordination with six different campus departments. The event was a resounding success, but there were several challenges she needed to overcome. And each of these challenges provided a compelling story of its own, as she was able to show her ability to plan, organize, and develop a team toward eventual success. In the end, she received a personal letter of recommendation from the President of the university, which she presented to me as validation of her extraordinary efforts.
We all love to hear a good story.
Another compelling story was given to me by a current student in reference to a question about his lower-than-expected grade point average. He related to me the amount of work he had put forth to finance his college education, averaging thirty hours per week and occasionally putting in as much as fifty hours per week. He was eventually promoted to department manager, even though the employer knew he would be leaving after completing his degree. He recounted the story of the meeting with the employer in which he tried to back away from the management responsibilities, asking that one of the other department employees be promoted. The employer called in the four other workers in the department, who each personally asked that he take on the job as their manager. This student successfully shifted the focus from his lower-than-expected grades to his outstanding performance on the job by the use of a compelling story.
How do you know if your story is connecting with the interviewer? By eye contact. This is where the interviewer will show their interest. If you are not connecting with your story, decrease the amount of detail and drive home your point quickly. Depending on the personality type of the interviewer, you may need to adjust the length of the story, yet compelling stories work with all personality types. With the extreme driver or analytical personality types, you will need to keep the details to a minimum, while quickly making your point. Usually two or three shorter stories are better than one long story. At the other extreme, for feeling personality types, you will perform better with a longer story and more details. How do you detect the difference in personality types? By continuously striving to stay personally connected with the interviewer. If this connection appears to be lost or fading during the telling of a compelling story, shorten the story and come to your point quickly. On the other hand, if you have a captive audience who is hanging on your every word, provide all the necessary details.
The key to using compelling stories is that stories are remembered. Stories are what make you human. Stories are what put a face on you in the mind of the interviewer. And stories are what they will come back to when you are being sold to others internally. When that time comes, you have given your interviewer ammo for helping others to see why you should go on to the next step in the hiring process. Or be offered the job.