WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role, you will be responsible for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a...
Exciting new department at Medical Center Temple offering the opportunity to work in a fast pace ever changing patient care environment. You never experience the same day twice! You will experience a fast-paced environment working with multiple...
LOCATION: Killeen, TX POSITION OVERVIEW: ENTRY-LEVEL COLLECTIONS AGENT (FULL-TIME) Join our team and grow with us! We need account receivable specialists to respectfully recover past due...
Provide general HR support in collaboration with operations teams. Maintain accurate and timely entries in HRIS systems. Ensure consistent and fair application of HR policies and procedures. Conduct audits and compliance checks, including payroll and...
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established...
Customer Service Supervisor MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation,...
POSITION OVERVIEW ENTRY-LEVEL FINANCIAL SERVICES AGENT (PART-TIME) We are hiring customer service agents to support inbound and outbound customer service projects for Finacial Services clients. We are...
Manage end-to-end recruitment for contact center roles, including agents, team leads, and support staff. Source candidates through job boards, social media, referrals, and recruitment events. Conduct interviews, assessments, and background checks.
Represent the company at job fairs and in the community to attract top talent. Support advertising initiatives, employee referral campaigns, and hiring events. Conduct phone screenings and coordinate candidate interviews. Perform administrative tasks...
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have...
Responding to inbound and outbound customer inquiries in a courteous, timely, and professional manner. Resolving technical issues efficiently, aiming for first-contact resolution. Researching and retrieving information across systems to address...
POSITION OVERVIEW: ...
Job Opportunity Killeen, TX Full-Time & Part-Time Hourly + Bonus LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules,...
POSITION OVERVIEW:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to...
Provide general HR support in collaboration with operations teams. Partner with the Talent Acquisition Team to ensure smooth and accurate onboarding of new hires. Deliver high-level administrative and professional support. Draft and edit...
POSITION OVERVIEW:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the...
LOCATION Killeen, TX POSITION OVERVIEW BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual...
POSITION OVERVIEW:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the...
Provide general HR support in collaboration with operations teams. Partner with remote HR teams and the HR Manager to address key HR issues and initiatives. Align HR strategies with business objectives and recommend improvements. Foster employee...
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Handle inbound and outbound contacts in a courteous, timely, and professional manner. Listen to customers, understand their needs, and resolve customer issues. Research systems to find missing information as applicable; coordinate with other...
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the...
Conduct phone interviews and schedule on-site interviews with candidates. Manage inbound and outbound candidate communications. Track applicant progress in our recruitment system. Travel locally to promote job opportunities (e.g., post flyers, attend...
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the...
Conduct phone interviews and schedule on-site interviews with candidates. Track applicant progress and maintain accurate records in our recruitment system. Support the development of new recruiting tools and processes. Travel locally to promote job...
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the...
Manage full-cycle recruitment for contact center roles. Source candidates through job boards, social media, and referrals. Conduct interviews, assessments, and background checks. Coordinate with hiring managers to understand staffing needs. Maintain...
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the...
LOCATIONKilleen, TXJOB TYPEFull-Time & Part-TimePAY TYPESHourly + BonusBENEFITS & PERKSLOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement...
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the...