Service and maintain a well-established customer base in addition to helping cultivate new potential customers. Will provide product information and pricing, take and process orders, respond to any customer issues, and ensure that all customer needs are met. No experience is required!

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Managing incoming calls and customer service inquiries
• Providing product information and availability
• Pricing inventory and producing customer quote requests
• Evaluate and process purchase orders to ensure customer is provided efficient and timely service
• Work with the shipping department to complete the sales process and ensure the products are delivered in a timely fashion
• Support outside Sales and Finance departments with customer requests or needs

Supervisory Responsibility

This position has no supervisory responsibility.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to read, count and write to accurately complete all documentation. Must be able to operate and use all necessary equipment.

Work Location

Farmingdale, NY

Work Hours/Schedule

Full time schedule

Job Requirements:

• Strong phone listening and handling skills
• Basic Excel skills
• Strong interpersonal skills

• Ability to multitask and prioritize various functions
• Analytical and problem-solving skills
• Ability to communicate and to convey information effectively
• Must conduct oneself in a consistently positive, professional manner of high integrity and honesty
• Knowledge of Outlook and Excel
• Strong technical, computer, and keyboard skills

Education and Competencies:

• Associates Degree or equivalent
• Multi-tasking ability
• Strong basic math and computer skills
• Strong communication skills
• Must be able to organize, plan and prioritize work
• Adaptability
• Customer service orientation
• Ability to work as part of a Team
• Positive and friendly attitude
• Confidentiality