Spear Construction Co., LLC is seeking an Entry-Level Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the Commercial Real Estate industry. This is a full-time, remote position that offers flexibility and the opportunity to work from the comfort of your own home. If you are a motivated individual with a passion for customer service, we encourage you to apply.
Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about our services and pricing
- Schedule appointments and maintain the appointment calendar
- Follow up with clients to ensure satisfaction and resolve any issues
- Maintain customer records and update the database as needed
Requirements:
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills
- Proficient in Microsoft Office and Google Suite
- Experience in customer service or a related field is a plus