Comfortable in discussing and influencing decision makers over the telephone about their business marketing issues and operations. • Use emarsys
P/T hours vary: weekdays 12 or 5 to 9pm, Saturday shifts between 9am to 9pm and some Sundays
This job requires excellent communication and computer skills, attention to detail and the ability to multi-task and function in a fast-paced
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
Projected employment change, 2014–24:
Education and training:
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*Some content used by permission of the Bureau of Labor Statistics, U.S. Department of Labor.