Complete regular training on serving NSAH users and users of hotlines RAINN operates for clients, staying up to date on the specific needs of each
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Use emarsys products to demonstrate our product capabilities to potential clients via web • Consistently and regularly use salesforce.com to
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
Projected employment change, 2014–24:
Education and training:
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*Some content used by permission of the Bureau of Labor Statistics, U.S. Department of Labor.