Minimal time using multi-line telephone .
The Telephone Operator 's main responsibility is to responds to incoming calls in a timely manner and direct caller to appropriate destination; ensuring efficient communication within to and from the ...
Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
Projected employment change, 2014–24:
Education and training:
Get the education you need: Find schools near you!
*Some content used by permission of the Bureau of Labor Statistics, U.S. Department of Labor.