Successful candidates will have: • Great attention to detail • Ability to be persuasive • A pleasant personality and phone voice
Making a high volume of customer contacts daily via phone calls and emails Focus on driving business into the sales funnel Handling inbound calls
Solicit donations or orders for goods or services over the telephone.
Projected employment change, 2014–24:
Education and training:
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*Some content used by permission of the Bureau of Labor Statistics, U.S. Department of Labor.