Student Loan Counselors receive inbound calls and make outbound calls to delinquent loan borrowers while providing the highest customer service
Clients that enroll onto this program typically receive the following
To provide member financial counseling and mitigate loss for NavyFederal
Advise and educate individuals or organizations on acquiring and managing debt. May provide guidance in determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management plans, advise on credit issues, or provide budget, mortgage, and bankruptcy counseling.
Projected employment change, 2014–24:
Education and training:
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*Some content used by permission of the Bureau of Labor Statistics, U.S. Department of Labor.