It is important that the Concierge always provides excellent customer service and promotes the positive image of the community through dress and
Maintain professional relationship with members-directly responsible for members and guests satisfaction • Maintain a warm and friendly demeanor
The position is also responsible for providing clerical and administrative support to the Executive Director and Department Heads. Knowledge
Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.
Projected employment change, 2014–24:
Education and training:
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*Some content used by permission of the Bureau of Labor Statistics, U.S. Department of Labor.