Sales Development Associate - Hospital Data Insights

U.S. News & World Report

Washington, DC

U.S. News & World Report is a multifaceted digital media company dedicated to helping citizens, consumers, business leaders and policy officials make important decisions in their lives. We publish independent reporting, rankings, data journalism and advice that has earned the trust of our readers and users for nearly 90 years. Our platforms include Education, Health, Money, Travel, Cars, News and 360 Reviews.

We reach more than 40 million people monthly during moments when they are most in need of expert advice and motivated to act on that advice directly on our platforms. Our signature franchises include our “Best” series of consumer guides on colleges, graduate schools, hospitals, diets, cars, financial services and more. These guides provide an easy-to-digest list for consumers to better understand and compare when making their decisions. We continue to publish annual guides of the authoritative Best Colleges and Best Hospitals rankings on our website and in print. And our U.S. News Live flagship conferences highlight important national conversations including Healthcare of Tomorrow and Healthiest Communities.

We believe in having a broad range of talent and backgrounds at U.S. News. We strive to maintain a welcoming workplace where everyone is given an opportunity to succeed and contribute to their fullest. Learn more about our Diversity, Equity and Inclusion initiative.


You should definitely have:

  • Has completed a Bachelor's degree with a minimum of 1 years’ experience in client services, research, marketing or sales support.

  • Preferably has experience with health data or in a health-related field.

  • Preferably has high proficiency in Excel, CRM’s and databases.

  • Has a rich sense of customer service and support.

  • Ability to juggle multiple projects.

  • Has strong communication skills and collaboration skills.

It would be nice if you had:

  • Experience absorbing and explaining multiple rich, data driven methodologies.

  • Experience working within the healthcare industry or working with SaaS clients.

What it’s like to work with us:

Talent is our best asset!

We invest in people with passion and potential who understand U.S. News’ dedication to our consumers.

  • Entrepreneurial, mission-driven culture with core values of quality and integrity

  • Focus on fostering personal and professional growth

  • Competitive benefits including paid vacation time, medical, tuition reimbursement, and training

  • Collaborative Work Environment ~ Fun, diverse, inclusive and ambitious co-workers

Other Job Info:

  • These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

  • This position will require the successful candidate to show proof of vaccination against COVID-19. As an equal opportunity employer, the Company will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

Your role in helping us shape the future:

The USNWR Hospital Data Insights (HDI) suite of tools is an online analytics platform that provides subscribers access to a rich archive of U.S. News Best Hospitals, Best Regional Hospitals, Best Children's Hospitals rankings data. This B2B offering includes custom visualizations and data sets that are exportable for use in internal analyses and strategic planning. Our subscribers range from small hospitals to large healthcare networks with users working in Quality Assurance, Marketing, and Strategy.

This hands-on role is ideal for someone with strong client relations and analytical skills, personal drive, and an entrepreneurial attitude. The successful candidate will be exposed to many parts of the business including marketing, sales, customer support, finance and operations.

The Sales Development Associate, Hospital Data Insights is a unique position at U.S. News that will assist our Hospital Data Insights sales team with driving new business. This position will directly contribute to the success of HDI by researching and setting up quality leads. The Sales Development Associate will be responsible for researching the marketplace for opportunities, maintaining extensive potential client pipelines, providing excellent client service and other tasks deemed integral to the growth of the product.

Primary responsibilities:

  • Research: Generate and qualify leads for new business by continuously researching the marketplace for sources of revenue.

  • Outreach: Assist marketing and sales in outreach with email campaigns and cold calling.

  • Educate: Educate potential clients on the HDI Suite of products and services. Fact find prior to the demonstrations and after.

  • Administration: Set up opportunities, leads and contacts in our CRM and maintain active pipelines for sales and marketing teams. Maintain multiple databases of contacts and leads.

  • Client Relations: Build and maintain rapport with new and potential clients through exceptional service and attending external events/conference

  • Achieve Domain Knowledge: Understand both the HDI platform, U.S. News' Best Hospitals data and methodologies, and its market at a deep level.

  • Business Solutions: Work with the HDI team to build this business. Work with managers to translate feedback from potential clients into product enhancements and business opportunities.

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